Gaya APA

Sapta, A, E. (2017). The analysis of influences of service quality, relationship marketing, trust on loyalty with customer satisfaction as intervening variable. case at pt bank syariah mandiri . Semarang: Politeknik Negeri Semarang.

Gaya MLA

Sapta, Andriyan, Eka. "The analysis of influences of service quality, relationship marketing, trust on loyalty with customer satisfaction as intervening variable. case at pt bank syariah mandiri". Semarang: Politeknik Negeri Semarang, 2017. TA DIGITAL.