Gaya APA

Arlyanda, F, T. et al (2026). Pengaruh Service Excellence, Kecepatan Layanan, Fasilitas Bank, Dan Citra Bank Terhadap Kepuasan Nasabah Bank BNI di Kota Semarang = The Effect of Service Excellence, Service Speed, Bank Facilities, and Bank Image on Customer Satisfaction at Bank BNI in Semarang City . Semarang: Politeknik Negeri Semarang.

Gaya MLA

Arlyanda, Faya, Talitha. et al. "Pengaruh Service Excellence, Kecepatan Layanan, Fasilitas Bank, Dan Citra Bank Terhadap Kepuasan Nasabah Bank BNI di Kota Semarang = The Effect of Service Excellence, Service Speed, Bank Facilities, and Bank Image on Customer Satisfaction at Bank BNI in Semarang City". Semarang: Politeknik Negeri Semarang, 2026. TA DIGITAL.