Faktor-faktor pembentuk kepuasan pelayanan administrasi pada RSUP Kariadi Sem…

The purpose of this research is to find out the patients satisfaction index and to find out factors that made patients satisfaction satisfaction on administration service at Kariadi hospital. The methods collecting datadistributing questioners to 95 customer’s, literature study and the data made analyzed by customer’s satisfaction index. The result shows that the level of the patie…