GRASIA Hotel Semarang is a popular three stars in Semarang city. GRASIA Hotel Semarang always tries to improve its service quality to provide satisfaction to its customers. One of the ways GRASIA Hotel Semarang to provide satisfaction service is by applying precise and proper communication. The objective of this report is to find out secretariat tasks at GRASIA Hotel Semarang. Data collecting…
Grasia Semarang Hotel is one of service company. The employee in a company have an important role to achieve the goal its productivity. The discipline will determine the habit of employees in working or in word the habit is the reflection of discipline. The purpose of this research is to know the influence a discipline to employee productivity at Grasia Semarang Hotel. The method applied in c…
Raw material is the main component in the manufacturing process of garments. Raw material of good quality could be obtained not only from domestic country, but also from foreign countries, especially for re-exported products. PT Sam Kyung Jaya Apparel is the user of bonded zone in Indonesia. Ladies blouse is the main product. All of their products are sold in International market places. Theref…
Quality of products is one of the main factors that influence the customers in deciding to buy a product. In facing competitors, the company must have appropriate strategies to attract some customers by checking the quality of finished products. Product quality control is very important to be used by the company. PT Sam Kyung Jaya Apparel is one of exporting companies producing garment (i.e., …
Sending goods by sea transportation in International Trade can be the first choice bacause of the time efficiently and lowering ocean freight. PT (Persero) Pelabuhan Indonesia III Branch Tanjung Emas Semarang is the only one State Owned Company in handling arrival and departure of cargo vessel (either container or noncontainer vessel) in Central Java. Arrival and departure of cargo vessels are …
Free competition phenomenon in business world demands a company to do promotion activity continuously. The development of information technology and rapid communication demands a company to face it by using a kind of internet service that is website as promotion media. CV Kalika uses website to introduce their product to foreign market is an effort to increase the sales volume. To know the diff…
PT Kereta Api (Persero) DAOP IV Semarang has a philosophy to manage theemployees in order to work well, an assessment employee performance is needed.It is also aimed as a parameter of employee productivity in improving quality,quantity and relationship among the employees and also as correction of the jobsthey done. The purpose of this final report is to find out the execution of assessment of…
CV Serat Jati is a company which produces furniture and handicraft. In the marketing activities, the company has to decide an accurate, effective, and efficient promotion activity with the aim of improving the sales volume at CV Serat Jati. In the promotion activities, CV Serat Jati uses personal selling, sales promotion, publicity and advertising to increase the sales volume. The purposes of …
Penelitian bertujuan untuk menganalisis pengaruh kepatuhan, jaminan, kehandalan, bukti fisik, empati daya tanggap dan kepercayaan terhadap kepuasan nasabah dan loyalitas nasabah pada PT Bank Muamalat Kantor Cabang. Penelitian ini merupakan jenis penelitian terapan. Metode pengumpulan data dalam penelitian ini adalah kuesioner, wawancara, dan studi pustaka. Teknik pengambilan sampel yang diguna…
Penelitian ini bertujuan untuk menganalisis signifikansi pengaruh dimensi customer relationship marketing yang terdiri dari variabel-variabel trust, communication, commitment, dan conflict handling terhadap customer retention pada PT Bank Muamalat Indonesia Cabang Semarang baik secara simultan maupun parsial. Populasi dalam penelitian ini adalah seluruh nasabah tabungan pada PT Bank Muama…