Strategi peningkatan kualitas pelayanan berbasis swot pada Pelayanan Kesehata…

Service Quality Improvement Strategy With Method Swot Analysis In Healthy Service Of Pmi Semarang City Entering the era of globalization, competition in the industry is getting tougher. In the field of service industry, such competition embodied in the form of service to the customer. The company will compete to improve the quality of its services in other companies can rival and even surpass …

Analisis Efektivitas Implementasi dan Strategy Penyaluran Dana Program Kemitr…

Edisi

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ISBN/ISSN

KA007/15

Deskripsi Fisik

xviii, 176 hal : illus ; 30 cm

Judul Seri

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No. Panggil

KA 007 NAT 2015 C.1

Strategi call center agent dalam meningkatkan loyalitas member pada PT Astra …

AstraWorld an operational unit of Astra International, handles all emergency repair vehicles Astra products that become a member. CCA (Call Center Agent) of AstraWorld is very important in the implementation of the direct call center related to the member. The purpose of this final project is to find strategies for CCA, the obstacles in the implementation of the CCA Strategy, and to know the at…