ANALYSIS OF INFLUENCE OF SERVICE QUALITY ON CUSTOMERS SATISFACTION AT PT. PLN (PERSERO) SERVICE UNIT SALATIGA The purposes of the study are to analyse the influence of service qualitywhose variables consist of tangible, reliability, responsiveness, assurance, andempathy to customers satisfaction and to find out the most influence variable related to the costumers satisfaction PT. PLN (Persero)…
The Influence of The Core Service Quality and Peripheral Service Quality Toward The Customer's Satisfaction of BRT Semarang Bus Rapid Transit (BRT) or known as bus way is a fast, precise, comfortable, punctual, and inexpensive massive transportation's bus system. BRT Semarang, in their service to increase the customer's satisfaction, BRT Semarang still experiencing several matters which is…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah