PT. Telkom, Tbk is One State Agency that specializes in telecommunications services. It provides facilities and services Telecommunications services and information to the general public throughout Indonesia. The purposes of this final project are to determine the influence of product and service quality on customer loyalty in customers speedy Pati area. The samplin…
Corporate image is a character that is built to get the impression of the public, both internal and external public. For internal public, corporate image is built to obtain a good perception of the company and creating employee loyalty. For the external public, the image of the company is built to get a goodwill and trust from the society. Research was conducted to describe the strategies used …
The purpose of this study is to describe the roles and the tasks of the secretaryin assisting a manager. Secretary addressed in this study is the secretary of the manager.This final project report is descriptively written. Data collection methods used are observation, interviews with leaders and literature study. From the research,it is found that the role of the secretary in PT Asuransi Jasind…
The purpose of this study are to determine the methods, procedures, and benefits of performance appraisal in Bank Indonesia Representative Office Region V Semarang. This final project used descriptive method to give us a precise, clear facts on the field. Type of data used are qualitative and quantitative data. Collecting data methods in this final project are interviews, observation, and liter…
The purposes of research are to find out the level of customer satisfaction of the service provided by complaint section at PDAM Tirta Moedal Semarang City of South Branch and to find out the quality of complaint serve with the Cartesians Diagram. The methods in collecting data were interview, literature study and distributing questionnaire to 87 customers complaint section at PDAM Tirta Moedal…
The perception of retailers is very important for a company because the company could not develop without implementation of marketing strategy. PT Telekomunikasi Indonesia Division Regional IV Central Java and DIY applies marketing strategy which is named Store Account Management’s program. The purpose of the study is to identify how perception of retailers on the implementation of Store Acco…
Bottled Mineral Water (AMDK) product competition in Indonesia is very strict. So the manufacturers are increasingly motivated to create products that can compete and try to meet the desires and tastes of consumers. The purposes of this final project were to know the influence of product quality and price on purchasing decision AMDK Pelangi brand CV. Tirta Makmur in Kecamatan Ungaran Barat, t…
The purpose of this final report is to identify the training effect (training materials, facilities support, coach / trainer, the execution time of training, methods of training and trainees) towards postman’s performance in the collecting and delivery departmen of PT Pos Indonesia (Persero). No doubt that for the new era of globalization, many challenges must be faced by every company to sur…
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah