Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Matahari…

In the globalization era business competition in market both domestic and international market is very tight. Companies that want to grow and survive must be able to provide better customers service. This is as done an effort to give satisfaction to the customers. Customer satisfaction becomes the main thing in the retail business in order to be a successful company. Service became one of the a…