Analisis tingkat kepuasan pelanggan atas pelayanan PDAM Tirta Moedal Kota Sem…

The purpose of this research was to find out the quality of service provided by PDAM Tirta Moedal North Semarang Branch of the customers and to find out the level of customer satisfaction on the services provided by PDAM Tirta Moedal Semarang North Branch. The sampling technique used was simple random sampling. The research instruments used to collect the data were questionnaires, interview, …